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0115 945 64 64 enquiries@nearandfarremovals.co.uk

Privacy Policy

Privacy Policy

 

Near and Far Removals Limited is a registered data controller under the Data Protection Act 1998. We are committed to preserving the privacy of anyone who decides to visit our website. We urge you to read our privacy policy statement in order to understand how we use and protect the information that you provide to us. By making an enquiry via this site, you consent to the collection, use and transfer of your information under the terms of this policy.

We are committed to protecting your privacy and strive to ensure your personal data information is secure. We like to provide you with meaningful choices. This Privacy Policy is intended to help you understand why we collect it and what we do with it.

Personal Data/Information

When you contact us in person, by letter, on the telephone or via our website you will be asked to provide certain information about yourself as listed:-

Your Name

Home Address

Current email address

Home and Telephone Numbers

 

The data that you provide to us will be used to contact you directly in order to be able to provide you with our services.

 

We will not share, sell or distribute any information that you provide to us without your consent unless required to do so by law. The information given to us will be held in the UK and accessed by or given to our staff or designated agents working within the UK.

 

If you require us to share your data with any third party organisations, that request must be given to us in writing.

 

If you browse our website we may also collect information such as your browser type and any pages that you visit.

 

Any information we received will be treated as highly confidential.

 

Individuals Rights

As an individual you have the right to:-

  1. be informed what we will do with your personal data;
  2. be able to access any data that we hold on you;
  3. to amend or correct any inaccuracies;
  4. to restrict, block or suppress your personal data;
  5. ask for all your data to be returned ;
  6. to object to us processing your data;
  7. data portability

 

This means that you are entitled to ask us to do any of the above. If you wish to do so then please contact us as soon as possible. We are entitled, by law, to charge a fee to meet our administration costs in providing you with any details of information that we hold about you.

 

Portability

You may request that we move or transfer your data to another provider. The business in question will need to be GDPR Compliant before we can confirm any transfers of your data from us.

We require written consent from you in order to move, transfer, delete or erase any personal data that we hold on you.

Usage of Personal Data

Your information will enable us to contact you and give you any information you have requested. In essence, you have agreed that we can use your Personal data as necessary to perform and fulfil our duties, as a provider to you.  We may also use and analyze the information given to us so that we can administer, support, improve and develop our business at any time necessary.

Consent

On making contact with us you consent with for us to contact you via the information you have provided to us.

However, this does not affect your rights to withdraw your consent at any time.

You can withdraw your consent at any time by putting your request in writing. We will no longer contact you and within our timescales remove all of your personal data in our possession.

Marketing

Marketing is not normally within our remit. However, should we feel that we need to contact you to market any of our products you have the right to opt out. Simply contact us to confirm that you do not require any marketing from us and we will do the rest.

Information

We collect the information that you provide to us in order for us to provide you with our services.

We have no intention of sharing your data with any third party unless you consent for us to do so.

 

We need to collect and process your information in certain ways in order for us to provide our services to you, in accordance with our Terms and Conditions. This processing is necessary to perform the contract between both of us.

 

Security and Retention

We have strict security measures in place to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We are obliged to retain your personal data for a reasonable period or as long as the law requires. Your information will remain on our files for a 7 year period from the date that you/we made contact, unless you confirm otherwise.

Cookies

When you visit our website we may use cookies to collect certain browsing information about your use on it. Cookies are small data files which are stored by your browser on your computer’s hard drive and details of the browsing information.  You can change your browser settings to refuse or delete cookies but this may impair functionality of our website. As the method by which you choose to refuse or delete cookies varies from browser to browser, please consult your browser’s help menu for further information.

Lawful

The law allows us to collect and use your information for a number of reasons including:-

  1. With your consent
  2. To perform our contract with you
  3. Legitimate interest – where we need to use your data as part of running our business to provide an excellent service to you contract with you
  4. Legal compliance – sometimes we don’t have a choice, we are legally obliged to collect information. If necessary we may be asked to share any information in regards to fraud or criminal activity.

 

Breaches of Data

We will do everything possible to secure the data we hold on you. However, in the unlikely event that a breach of data may occur within our organisation, we will contact you at the first instance to inform you.

Where necessary we will notify the ICO of any data breaches that should affect your with regards to discrimination, damage to reputation, financial loss, loss of confidentiality or any other significant or social disadvantage.

You will also have the right to complain to the Information Commissioner’s Office (ICO)

Changes

If we make changes to our privacy policy they will be posted onto our website and, where appropriate, sent by email notifications.

Contact

 

Any comments, queries and requests relating to the use of your information are welcomed and should be addressed to:-

Mrs E Langridge,  Near and Far Removals Limited, Unit 2, Brookside Road, Ruddington, Nottingham,

NG11 6AT